Frequently asked questions - About N-Brand in Canada
Deposits & Withdrawals
What deposit methods are available for Canadian players on N-Brand?
For players in Canada, we offer many convenient deposit methods in CAD. These include:
- Interac e-Transfer: Canada's most popular and straightforward method.
- Credit and Debit Cards: Visa and MasterCard.
- E-Wallets: iDebit, Instadebit, MuchBetter, and ecoPayz.
Cryptocurrencies: Bitcoin, Ethereum, Litecoin, and others.
What is the typical processing time for deposits?
Most deposits at N-Brand are processed instantly. Funds in Canadian Dollars (CAD) should appear in your account immediately after a successful transaction, allowing you to start playing without delay.
What withdrawal methods can I use to cash out my winnings?
For withdrawals, we offer methods that correspond to your deposit method for security reasons. Popular options for Canadian players include Interac e-Transfer, iDebit, Instadebit, MuchBetter, ecoPayz, and cryptocurrency withdrawals. Bank transfers may also be available.
How long does it typically take for withdrawals to be processed and received?
Our team processes withdrawal requests within 24-48 hours. Once approved, the time it takes for funds to reach you depends on the method: Interac and e-wallets are often nearly instant, while bank transfers can take 1-5 business days.
Are there any fees for deposits or withdrawals?
N-Brand aims to provide fee-free transactions. However, some payment providers may levy their own fees. Any potential fees will be clearly displayed in the cashier during the transaction process.
Why might my withdrawal request be delayed or denied?
Withdrawal requests can be delayed if your account verification (KYC) is incomplete, if you have active bonus wagering requirements that haven't been met, or if there are discrepancies with your payment method details. Our support team will notify you of the reason.
Are there minimum or maximum withdrawal limits?
Yes, there are minimum and maximum withdrawal limits that depend on the chosen method and your VIP status. These limits are displayed in the "Cashier" section when you make a withdrawal.