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Are the games fair?

All games on N-Brand are 100% fair.

What should I do if I have forgotten my password?

You can easily create a new password. Just click the Forgot Password link in the Sign in form. Then we will send an email that will direct you to a new link. There you will create a new password and log in to your account.

Can I close my account?

Of course. Please contact Customer Support in online chat and give a brief explanation to why you want to close your account.

I didn't receive a confirmation email. What should I do?

Check your promotions, spam or junk folder and any tabs in your inbox. If there you did not find the letter either, please contact support via online chat or email.

Is it legal and safe to play at online casinos from Canada?

Yes, it is perfectly legal for Canadian players to play at online casinos licensed offshore, like ours. We operate under an international gaming license and use advanced SSL encryption technology to protect your personal and financial data, ensuring a safe and secure gaming environment.

What is "Return to Player" (RTP) in casino games?

RTP (Return to Player) is a theoretical percentage that indicates the proportion of all wagered money a slot or casino game will pay back to players over time. For example, an RTP of 96% means that, on average, for every $100 wagered, $96 will be returned to players over time.

What is a progressive jackpot, and how can I win one?

A progressive jackpot is a jackpot that increases in value over time as players make wagers on a specific game or network of games. A small percentage of each bet contributes to the jackpot, which can grow to enormous sums until one lucky player wins it, usually by hitting a rare symbol combination.

What should I do if I have a problem or question while playing?

If you encounter any issues, the first step is to contact casino customer support. We offer multiple channels like live chat, email, or phone support, available to assist you promptly.