Frequently asked questions - About N-Brand in Canada
Gambling with responsibility
Can I close my account for a while?
Yes. If you want to close your account for a while (6-12 months), choose self-exclusion. Also, you can set a cooling-off period. You won’t be able to make deposits and play during the specified period (from 1 day to 6 months), also you will be excluded from all advertising offers. Go to the “Responsible Gambling” tab on your Profile.
What tools does N-Brand offer to help me gamble responsibly?
We offer several tools to help you stay in control. These include setting deposit limits, loss limits, and wagering limits over daily, weekly, or monthly periods. You can also use our self-exclusion feature if you need a break from gaming.
How can I set limits on my gaming activity?
On our dedicated "Responsible Gaming" page, we provide links to independent organizations specializing in helping individuals with gambling concerns. For players in Canada, we especially recommend:
*Responsible Gambling Council (RGC): A national organization offering resources and information to prevent problem gambling. *ConnexOntario: Provides free and confidential information on support services for problem gambling, mental health, and addictions in Ontario. Help is available 24/7 by phone or chat.
You can also find local support services in your province.
What should I do if I feel like I might have a gambling problem?
On our dedicated "Responsible Gaming" page, we provide links to independent organizations specializing in helping individuals with gambling concerns. For players in Canada, we especially recommend:
- Responsible Gambling Council (RGC): A national organization offering resources and information to prevent problem gambling.
ConnexOntario: Provides free and confidential information on support services for problem gambling, mental health, and addictions in Ontario. Help is available 24/7 by phone or chat. You can also find local support services in your province.
Where can I find external help and resources for problem gambling in Canada?
On our dedicated "Responsible Gaming" page, we provide links to independent organizations specializing in helping individuals with gambling concerns. For players in Canada, we especially recommend:
- Responsible Gambling Council (RGC): A national organization offering resources and information to prevent problem gambling.
ConnexOntario: Provides free and confidential information on support services for problem gambling, mental health, and addictions in Ontario. Help is available 24/7 by phone or chat. You can also find local support services in your province.